E-Statement Enrollment Instructions
Go Paperless with e-statements from Northfield Bank! E-Statements are a safe and secure way to receive your bank statements within your Online Banking account.
Once enrolled, you will receive an email notification when your statements are ready, then simply log into your Online Banking account to view current and archived statements.
Follow the steps below to quickly and easily enroll your Northfield Bank accounts for e-Statements. If you have any questions or need assistance, please contact our Electronic Banking Team at (833) 301-NFBK.
Access your Online Banking account by clicking the "Login" button in the upper-right hand corner of any page on the Northfield website.
If you do not currently have an Online Banking account, simply click "Enroll" and follow the steps shown next on screen to sign up.
Your statement delivery method options are located within your Online Banking account Profile.
Access your account Profile by clicking "Profile" in the upper-right hand corner from any page within the Online Banking platform.
From your Online Banking Profile page, select the "Edit" button next to the "Electronic Statements" option.
Within the Electronic Statements section, perform the following steps:
- Change your Delivery Method to e-statements.
- Click the link for the "Electronic Statements Terms and Conditions" in the Terms and Conditions section. This will open a PDF document in a new window.
- Read thru the document and note the Confirmation Code listed on the last page of the PDF.
- Click the box to acknowledge you have read and accept the Terms and Conditions.
- Enter the code that was located on the last page of the PDF in the "Confirmation Code" box.
- Click "Save"
Your enrollment for e-statements is now complete!
Frequently Asked Questions
Q. How do I access my e-statements?
A. E-statements are accessed through your Online or Mobile Banking account.
Q. Do I need to sign up for Online Banking for e-statements?
A. Yes, Online Banking is required for e-statements.
Q. What will my e-statement look like?
A. Your e-statement will look exactly like your paper statement.
Q. When will my e-statement be available?
A. Your e-statement will be available on your normal monthly statement date.
Q. Can I print my e-statement?
A. Yes, you can download your e-statement to your computer or phone and print.
Q. Can I save a copy of my statement on my computer?
A. Yes, you can download your e-statement in a PDF format and save to your computer.
Q. How many past months of e-statements are available?
A. You are able to view 24 months of past statements.
Q. When I first sign up for e-statements, will I be able to view past statements?
A. Your e-statements will begin when you first enroll. You will not be able to see e-statements from before you enrolled, but will begin building a history of past e-statements going forward.
Q. What if I want to switch back to paper statements?
A. Switching back to paper statements is easy and can be done by updating your E-Statement Option in your Online Banking Profile.
